Fix a problem

The screensaver doesn’t start

• Make sure SCRNSVRS is running – its icon must be in the menu bar. Turn on Open at login.
• Check Settings → Start after. Try 1 minute to test.
• If the macOS screen saver or display sleep kicks in earlier, it wins. Set them to a longer time in System Settings.
• Does the display turn off or your Mac sleep first? Then the screensaver never shows. See The screensaver doesn’t start – my Mac sleeps first.

The wallpaper is black or frozen

• Click the menu bar icon and check that the wallpaper isn’t paused.
• After sleep, give it a second to resume. If it stays black, choose the scene again with Set as Wallpaper.
• A full-screen app covers the desktop, so the wallpaper pauses – that’s expected.

A scene stutters

• Lower Settings → Frame rate.
• On battery and in Low Power Mode SCRNSVRS runs at 30 fps on purpose.
• Close heavy apps that use the GPU.

A purchase is missing

See Purchases & Unlimited – usually Restore Purchases fixes it.

Still stuck?

Write to hello@scrnsvrs.com with your Mac model, macOS version and what you see. A screenshot helps.