Contact
Get in touch
Pick a topic, copy the template and send it to the address on the card. A real person reads every message.
Support
Something not working, a bug or an idea for a feature
Template
macOS version: Mac model: Screensaver or wallpaper: Scene name: What happened: What you expected:
Most answers are already in the Support centre · Open the Support centre
Purchases and refunds
Apple sells SCRNSVRS, so refunds and receipts go through Apple
Template
Purchase date: What you bought (Unlimited, or a single screensaver bought before they were retired): What you need:
Refunds: sign in at reportaproblem.apple.com and choose Request a refund · How refunds work
Creators and partners
Collaborations, reviews and the creator programme
Template
Your name and handle: Channels and audience size: What you would like to make: Timeline:
Programme details · Creator program
Press
Reviews, interviews, screenshots and footage
Template
Publication: What you are writing: Deadline: What you need (codes, footage, interview):
Logos, screenshots and facts · Media kit
Business
Screensavers for offices, studios, shops, cafés and showrooms
Template
Company: Where it runs (office, shop, studio, other): Number of Macs or displays: Timeline:
Legal and privacy
Copyright notices, takedown requests and privacy requests
Template
Your name and organisation: What it concerns (copyright, privacy, other): Links or details: Proof of ownership (for copyright notices):
Policies and company details · All legal
Anything else: hello@scrnsvrs.com. The SCRNSVRS app has no account and no tracking, so please don't send passwords or receipts with card numbers.